RenoAI (“RenoAI,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share while using our AI-powered room renovation and design platform. This Privacy Policy explains how information is collected, used, stored, processed, and protected when you access or use the RenoAI website, applications, and related services (collectively, the “Services”).
By using RenoAI, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
This Privacy Policy applies to:
This Policy does not apply to third-party websites or services linked from RenoAI.
We collect information strictly to operate, improve, and secure our Services.
When using RenoAI, you may provide:
RenoAI does not require unnecessary personal details to function.
We automatically collect certain technical and usage information, including:
This data helps us improve performance, stability, and user experience.
RenoAI uses cookies and similar technologies to:
You may disable cookies through your browser, though some features may not function correctly.
Uploaded images are central to RenoAI's functionality.
RenoAI does not attempt to identify individuals, faces, or personal details within images.
RenoAI uses artificial intelligence and computer vision systems to analyze room images and generate design outputs.
RenoAI does not provide architectural, engineering, or construction guarantees.
We use collected data for the following purposes:
We do not use personal data for unrelated advertising.
Payments are handled through secure third-party payment processors.
All transactions are encrypted and secured.
RenoAI shares information only when necessary and under strict controls.
We may share limited data with:
All service providers are contractually obligated to protect user data.
We may disclose information if required to:
RenoAI retains personal information only for as long as it is reasonably necessary to fulfill the purposes for which it was collected.
Uploaded room images, design outputs, and user-generated content are stored to allow users to access, modify, or download their designs during active use of the platform.
Account-related information is retained for as long as an account remains active or as required to provide ongoing services, resolve disputes, enforce agreements, or comply with legal and regulatory obligations.
When data is no longer required for operational, legal, or security purposes, it is securely deleted or anonymized in accordance with industry-standard data handling practices.
RenoAI takes data security seriously and implements appropriate technical, administrative, and organizational measures to protect user information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures include encrypted data transmission, secure server infrastructure, controlled internal access, and regular system monitoring. Access to personal data is limited to authorized personnel who require it for operational purposes.
While we follow widely accepted security standards to safeguard information, no method of storage or transmission over the internet can be guaranteed to be completely secure.
Users may have certain rights regarding their personal data, depending on their location and applicable laws. These rights may include the ability to access, correct, update, or delete personal information associated with their account.
Users may also have the right to restrict or object to certain types of data processing or to withdraw consent where consent has been previously provided. RenoAI provides reasonable mechanisms for users to exercise these rights by contacting our support team. Requests will be reviewed and addressed in accordance with applicable legal requirements and verification procedures.
RenoAI operates globally, and user information may be processed or stored on servers located outside the user's country of residence.
When personal data is transferred across international borders, RenoAI takes reasonable steps to ensure that appropriate safeguards are in place to protect such data, consistent with applicable data protection laws.
These safeguards may include contractual protections, secure infrastructure, and compliance measures designed to maintain data integrity and confidentiality regardless of location.
RenoAI is intended for use by individuals who are at least 13 years of age. We do not knowingly collect, use, or store personal information from children under the age of 13.
If we become aware that personal data has been collected from a child without verified parental consent, we will take appropriate steps to delete such information promptly. Parents or guardians who believe that a child has provided personal information to RenoAI may contact us to request its removal.
The RenoAI platform may contain links to third-party websites, tools, or services for convenience or informational purposes.
RenoAI does not control and is not responsible for the privacy practices, content, or data handling policies of third parties.
Users are encouraged to review the privacy policies of any external services they access through links on the platform. Any interaction with third-party services is subject to the terms and privacy policies of those providers.
RenoAI may update this Privacy Policy periodically to reflect changes in legal requirements, platform functionality, or data handling practices.
When updates are made, the revised Privacy Policy will be posted on this page with an updated effective date. Users are encouraged to review this policy regularly to stay informed about how their information is protected. Continued use of the RenoAI platform after changes are published constitutes acceptance of the updated Privacy Policy.
For questions, requests, or privacy concerns, contact us at: